IT outsourcing for business

Your infrastructure
under reliable control

Complete management of your business IT infrastructure. We take care of everything — from servers to security. No downtime. No chaos.

We start with an audit: check backups, servers, 1C and remote access, show risks in monetary terms and provide a clear action plan to keep your infrastructure from letting the business down.

About the audit
98%

service uptime

50+

projects delivered

< 1h

incident response

1C Server — Online
Backup — OK (today 03:00)
MSSQL — Monitoring
VPN — Active
VMware ESXi — Running

Services

🗄️

1C Infrastructure Management

Administration of 1C and MSSQL servers, configuration updates, access rights, data exchange and round-the-clock availability monitoring.

💾

Backup & Recovery

Veeam B&R deployment using the 3-2-1 scheme, recovery testing, retention policies. RTO and RPO under control — data loss is excluded.

Virtualisation & Server Infrastructure

Deployment and management of VMware ESXi, Proxmox and Hyper-V. High-availability architecture, VM migration and resource management.

🖥️

System Administration

Windows/Linux servers, Active Directory, GPO, RDS, Zabbix/Grafana. Full operational coverage — monitoring, incidents and maintenance.

🔒

Network Perimeter & Security

MikroTik, VPN, VLAN, NGFW, SIEM, 2FA, Fail2ban. Security perimeter built and maintained to SMB requirements.

👔

Fractional IT Director

We act as your IT leadership: build processes, regulations, ticketing and reporting. Manage vendors and optimise the IT budget.

📋

Bitrix24 Support

Setup and ongoing support of Bitrix24 portal: company structure, access rights, integrations, telephony, business processes and automation.

📞

Telephony & Communications

IP telephony, SIP, virtual PBX, call routing scenarios, call recording and integrations with CRM and Bitrix24.

✉️

Email & Corporate Services

Mail servers, Microsoft 365, Yandex 360, domains, SPF/DKIM/DMARC, migrations, email security and reliable message delivery.

📹

CCTV & Office Infrastructure

Video surveillance systems, local network, Wi-Fi, routing, switches, access points and other critical office and business services.

Comprehensive IT Infrastructure Audit

Before making a decision — make sure you know the real state of your IT infrastructure.

An IT infrastructure audit uncovers the risks: where backups are not working, where servers are hitting resource limits, where remote access is insecure and what is worth handing over to IT outsourcing to reduce the load on your team.

Or choose a specific area:

Backup & Recovery Audit

We verify the 3-2-1 scheme, Veeam/scripts, storage, recovery test — report with risks. In most cases backups are not actually recoverable.

from ₽25,000

1C Infrastructure Audit

1C server, MSSQL, licences, RDP, updates, logs, performance — full analysis.

from ₽30,000

Virtualisation & Server Audit

Hypervisor state (ESXi/Proxmox/Hyper-V), VMs, resources, fault tolerance and configuration review.

from ₽50,000

Security & Remote Access Audit

VPN, 2FA, AD, access rights, MikroTik, basic security risks — what is exposed and why it is dangerous.

from ₽30,000

What you get after the audit:

  • A plain-language report on the current infrastructure state and identified risks.
  • A 3–6 month work plan to bring the infrastructure up to standard.
  • A prioritised task list: what is critical, what can wait, where quick wins are.
  • Recommendations on which areas make sense to hand over to IT outsourcing and which to keep in-house.

Pricing

Fixed monthly cost. No surprises — you pay for results, not hours.

Office Base

from ₽25,000/mo
  • ✓ Support for up to 10 workstations
  • ✓ Local network support
  • ✓ Mail server support
  • ✓ Remote user assistance
  • ✗ 1C and MSSQL servers
  • ✗ Backup control
  • ✗ SLA guarantee

Infra Standard

from ₽45,000/mo
  • ✓ 1C server + MSSQL management
  • ✓ Backup control
  • ✓ Monitoring & alerting (Zabbix)
  • ✓ Configuration updates
  • ✓ Scheduled maintenance
  • ✓ Incident response within 2 hours
  • ✗ SLA guarantee

Virtual CIO

from ₽120,000/mo
  • ✓ Everything in Infra Premium
  • ✓ Fractional IT director
  • ✓ Vendor management
  • ✓ IT budgeting & strategy
  • ✓ Regulations & architecture
  • ✓ IT development oversight

* Cost depends on the number of servers, users and infrastructure complexity. Prices are VAT-exclusive. Calculate your cost in the calculator →

Who is behind Open Horizons

Open Horizons is a team of infrastructure engineers experienced in building fault-tolerant IT systems for manufacturing, retail and service companies.

We specialise in business-critical infrastructure: 1C servers, MSSQL databases, Veeam backup schemes, virtualisation on VMware ESXi / Proxmox / Hyper-V, and network perimeters on MikroTik and NGFW.

Our principle: IT infrastructure must run like clockwork — and you should never have to think about it.

VMware ESXiProxmoxHyper-VVeeam B&R MSSQL1CMikroTikZabbix Active DirectoryLinuxWindows ServerNGFW
98%

Average SLA uptime

< 1h

Response to a critical incident

3-2-1

Backup scheme standard

0

Unrecoverable data losses

Frequently asked questions about IT audit and outsourcing

Short and to the point. Expand the questions that interest you instead of reading long walls of text.

Most often when incidents start piling up, 1C slows down or backups have not been tested for years. We document the current state, quantify the risks and prioritise tasks. To go deeper, start with the Audits section.

Routine administration is about keeping systems running and putting out fires. An audit is a higher-level look at architecture, backups, security and processes. The outcome is a clear report and roadmap: what to fix first and which areas make sense to move to IT outsourcing under our pricing plans.

We offer options: a one-off remediation project for critical risks or long-term managed services with a fixed fee and SLA. The easiest way to start is through the Contact section — we will discuss your case and suggest a format.

A comprehensive IT infrastructure audit starts from ₽25,000 — the final price depends on infrastructure size. If you move to managed services, the audit cost is credited to the first month of service.

Typically 3 to 5 business days, depending on infrastructure size: number of servers, VMs and areas to review. Smaller companies usually take 2 to 3 days.

No. In most cases remote access is sufficient. We work via VPN or a secure tunnel — no on-site visit required. An on-site visit is available on request.

It depends on the plan: from workstation support and monitoring — to full management of infrastructure, 1C, security and a fractional IT director role. See the Pricing section for details.

Yes. We can tailor the scope flexibly: monitoring and backups only, 1C infrastructure only, or specific areas. The final scope is fixed in the contract. Write to us — we will work out your case.

Ready to talk about your infrastructure?

Start with an audit — find out the real state of your IT infrastructure. From ₽25,000, credited to the first month if you move to managed services.