Open Horizons

IT outsourcing for business

Your infrastructure under reliable control

Full management of your business IT infrastructure. We handle everything — from servers to security. No downtime. No chaos.

We start with an audit: we review backups, servers, 1C and remote access, quantify the risks in money and provide a clear action plan — so your infrastructure never lets the business down.

About the audit
98%

SLA uptime

50+

projects

< 1h

incident response

2018

founded

Getting started

How to start working with us

1

Request & call

Leave a request — we call back within one business day to discuss the task and your infrastructure.

2

Audit

We audit your infrastructure: document the current state, risks, and remediation cost.

3

Contract & onboarding

The audit cost is credited to the first month. We sign a contract with a fixed SLA and get started.

What we do

Services

🗄️

1C Support

Your 1C runs fast and without failures: we manage the servers and databases, apply updates and control employee access. Accounting and warehouse never stall.

💾

Data Loss Protection

We set up automatic backups of all critical data and regularly verify the copies actually restore. Losing a database or documents is off the table.

Servers & Computing

Company servers run stably without overspending: we plan capacity for your workload, watch the load and fix issues before they stop the business.

🔒

Breach & Leak Protection

Secure remote access for employees, control over who can access what, and continuous monitoring for suspicious activity across the company network.

📋

Bitrix24 Support

We tune Bitrix24 to your processes: employee permissions, telephony, integrations and automation of routine operations — no in-house specialist needed.

📞

Telephony & Communications

Customer communication without missed calls: office telephony, call recording, smart call routing and CRM integration.

Audits

IT Audit Types

Each audit delivers a clear report and action plan. Audit cost is credited against the first month of managed services.

Comprehensive IT Audit

Full infrastructure review: backups, servers, 1C and remote access. We document the current state, quantify the risks in money and prioritise tasks.

from ₽25,000

Backup & Recovery Audit

We verify that backups are actually recoverable. Storage scheme, restore test, data loss risks and remediation recommendations.

from ₽25,000

1C Infrastructure Audit

Full analysis of 1C servers, MSSQL and database placement. Performance, rights, exchanges, backup and potential failure points.

from ₽30,000

Virtualisation & Server Audit

Hypervisor state, VMs, resources and fault tolerance. Risks and recommendations on optimisation and redundancy.

from ₽50,000

Security & Access Audit

Perimeter assessment, VPN, 2FA, access policies and risks. We record vulnerabilities with prioritised remediation steps.

from ₽30,000

Cost

Cost Estimate Examples

Reference figures based on real client configurations. The exact price is fixed in the contract after an audit.

Small office

up to 10 employees, no own servers

from ₽10,000/mo

  • Workstation and office network support
  • Email and shared documents
  • Backup control
  • Business-hours helpdesk
Estimate your setup

Company with servers

1–2 servers, up to 30 employees

from ₽25,000/mo

  • Everything in Small office
  • Server and corporate systems support
  • 24/7 server monitoring
  • Incident fixed within 4 hours
Estimate your setup

Manufacturing or multi-site

several servers, business-critical 1C

from ₽45,000/mo

  • Full infrastructure management
  • Secure links between sites
  • Priority 24/7 support
  • Incident fixed within 1 hour
Estimate your setup

Outsourced IT director

strategy and full IT management

from ₽100,000/mo

  • Everything above
  • IT budget planning
  • Vendor and procurement management
  • IT that scales with the business
Estimate your setup

These are reference points: the final amount depends on your infrastructure. Estimate your own configuration in the calculator — it takes a minute.

SLA guarantee

We're accountable for deadlines — not just promising

Response times are fixed in the contract for every plan. If we miss them, that's our liability, not your risk.

Response time — in the contract, not just talk

From 1 hour to the next business day, depending on the plan. Fixed in the SLA.

Compensation for SLA breaches

If we breach the SLA, a reducing coefficient is applied to that month's fee. A missed deadline lowers your invoice — it doesn't just earn an apology.

About

Our principles

We work where others struggle: 1C, MSSQL, Exchange, VMware, Proxmox, Bitrix24. We go deep into the niche — it's our primary focus, not a side service.

🔍

Audit first

Every project starts with an audit. We review backups, servers and remote access — and quantify the risks in money.

📋

Transparent plan

Scope and SLA are fixed in the contract. Clear pricing, no hidden rates.

Fast response

We respond within an hour on critical incidents. The problem won't wait — neither do we.

🤝

Long-term partnership

We don't just fix things — we help build infrastructure that grows with your business.

FAQ

Frequently Asked Questions

Contact

Ready to talk about your infrastructure?

Start with an audit — find out the real state of your IT infrastructure. From ₽25,000, credited to the first month if you move to managed services.